Privacy Policy

We, Sarah Kaitlin, are responsible for the processing of personal data as described in this privacy statement. We ensure that your data is processed and used in a secure manner, in full compliance with the General Data Protection Regulation. For questions about your privacy, please contact us at service@sarahkaitlin.com.

Article 1 - Corporate Identity

Sarah Kaitlin is located at:

Store information

Address:
ENHET A17, 29/F., LEGEND TOWER, NO.7 SHING YIP STREET, KWUN TONG, KOWLOON, HONG KONG

E-mail: service@sarahkaitlin.com
Company Name: My Fashion World
Company number: 76671750

Customer Service:
Monday to Friday from 10:00 am to 6:00 pm.
Saturday and Sunday: 12:00 to 5:00 p.m.

Estimated response time (30 minutes - 24 hours).

Article 2 - Data use

Here you will find an overview of the data we process, why we need it, on what legal basis and for how long we keep it. We process your name, e-mail address, address data and bank details which are necessary for us to provide our services optimally on the basis of the agreement. Without this information, we cannot properly execute the agreement. For example, we cannot ship the book if we do not have this information.

We keep this data for 7 years (this is the legal retention period for the tax authorities). If you unexpectedly have a complaint about our services, we will process your name, e-mail and the content of this complaint to find the best possible solution for you. We will use this information for optimal performance of the agreement. We will keep the data until this complaint is resolved. We use analytical services to enable and optimize our website. We have a commercial interest (legitimate interest) to use your browsing behavior on our website and related data to analyze and if necessary improve our service (see Article 6).

We will track your use of our website with Google Analytics and are bound by Google's retention periods. When you fill out the contact form on our website, we process, with your explicit consent, your name, email, phone number and other data you choose to enter on the form. We retain data from completed contact forms until your inquiry has been addressed and resolved.

Article 3 - Obtaining information

We obtain the information mentioned above from you as a customer or website visitor, because you provide this information to us when ordering our book

Article 4 - Consumer rights of data

The General Data Protection Regulation has given you a number of rights regarding the personal data you have allowed us to process.

  1. Inspection – You may request to inspect your information at any time. To verify your identity, we may ask you to confirm your identity using the KopieID app.
  2. Amendment – You can submit a request if you want your data to be amended, corrected, supplemented, blocked or deleted based on inspection.
  3. Objection – You can object to the processing of your data on the legal basis of the legitimate interest of luvie.co.uk.
  4. Data transfer– If you wish to transfer your data to another provider, luvie.co.uk will provide your data in a structured and common format that can be opened by common digital systems.
  5. Automated processing – You can always let us know your views on an automated decision made by luvie.co.uk and have that decision reviewed by a third party.
  6. Withdrawal – If we have processed data based on your explicit consent, you have the right to withdraw this consent. This may affect the services we can offer you.

To exercise your rights, please send a request to service@sarahkaitlin.com. We will review your request as soon as possible. If we cannot fulfill your request, we will let you know why we are denying your request.

Article 5 - Data Sharing

SarahKaitlin.com will not provide your data to third parties unless it is necessary for optimal business operations or required by a legal obligation. We will not resell your data.

Article 6 - Cookies

Cookies are small information files sent to your browser when you visit the website and then stored on the hard drive in the memory of the device you use to visit our website. These cookies cannot damage your devices. Annasofie.com uses functional and analytical cookies.

Functional cookies ensure that the website works properly in all browsers and on all devices. These cookies do not store any personal data.

Analytical cookies are used for Google Analytics.

We use this service to see how visitors use our website and what popular pages are. The IP addresses of website visitors are used for this purpose. You can view the privacy policies of Google and Google Analytics via this link.

Analytical cookies are used for Meta pixel and API.

We use this service to see how visitors use our website and what popular pages are. The IP addresses of website visitors are used for this purpose. You can view Meta's (Facebook) privacy policy via this link.

Article 7 - Final Provisions.

We offer a text messaging service to give our customers real-time updates on their orders, including shipping and delivery information. To opt for this service, you must provide us with your phone number during checkout. Please note that standard message charges may apply depending on your mobile carrier. Your phone number will only be used for order communications and will not be shared with third parties. If you no longer wish to receive these updates, please reply "STOP" to any of our text messages or contact our customer service team for assistance. We take your privacy seriously and are committed to protecting your personal information.

Article 8 - Final provisions

sarahkaitlin.com reserves the right to modify this privacy statement. If you have any questions about this statement or the way data is used, please send an e-mail to service@sarahkaitlin.com . If you have a complaint about the way we treat your data, you can also let us know.